Privacy Policy

YOUR PRIVACY IS IMPORTANT TO US. [Last updated 8 August 2022]   This Privacy Policy describes how we handle your personal information received and collected throughout this website (“Site”) and its associated GlueUp platform used by the Singapore International Mediation Centre (“SIMC”) in accordance with the Personal Data Protection Act 2012 (PDPA). By accepting the Privacy Policy through your use of the Site and/or in registration of membership or an account, or other use of this Site (including but not limited to any digital or social media platform operated by SIMC), you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon your use of this Site for any reason and/or acceptance of the pop-up notification on its associated GlueUp platform and shall continue to be effective thereafter for all users until such time as this Privacy Policy shall be revised. If you do not agree with this Privacy Policy, you must discontinue use of this Site and/or unsubscribe from the GlueUp platform via the link provided in our mass emails.  


When you utilise the Site, we may receive certain personally non-identifiable information about your use of the Site. We may store such information ourselves or it may be included in databases owned and maintained by our affiliates, agents or service providers. Such information may be pooled with other information to track, for example, the total number of visitors to the Site, the number of visitors to each page of the Site, the domain names or IP addresses of our visitors’ Internet service providers and the number of responses to announcements of our activities.

Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers. We may collect, store, and use any and all information from your contact profile and/or use of the Site and its associated GlueUp platform, including the following personal information: all contact information available, such as email address, contact details, personal interests, or any other personal content you post to the Site or its associated GlueUp platform, based on your activities on the Site or GlueUp platform.  


In order to provide you with information, content and services you may be interested in, we may combine your information with the information we collect from other companies (such as demographic data) to improve and personalise our content, products and services.  


You agree that we may use your personal information to: provide the content, products, services and member support you request; resolve disputes, collect fees, and troubleshoot problems; prevent potentially prohibited or illegal activities, and enforce our rights; customise, measure, and improve our services and the Site’s and/or GlueUp’s content and layout; tell you about service updates, and promotional offers; and compare information for accuracy, and verify it with third parties; and for any other purpose as may be set forth in this Privacy Policy as amended from time to time.  


We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone’s rights, property, or safety. SIMC shall not be liable under any circumstances for any disclosure of any kind whether intentional or unintentional.  


We may use cookies (small files placed on your hard drive) on certain pages of the Site to help analyse our web page flow, customise our services, and measure promotional effectiveness.

You may encounter cookies from third parties on certain pages of the Site that we do not control. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.) We are not responsible for cookies placed by websites not under our control and any information obtained by such cookies.

You may refuse to accept cookies or delete cookies already stored on your computer through the settings of your web browser.
Blocking and deleting cookies may have a negative impact upon the usability of the Site and you might be prevented from using all the features available on the Site. By continuing to browse our Site, you hereby consent to this Cookies Policy regardless of your browser settings.  


Generally, we will not modify your personal information because it is very difficult to verify your identity remotely. You must promptly update SIMC ( of your personal information if there are changes, or choose to update your personal profile within GlueUp, in the alternative. We may retain personal information in order to comply with audit trails, prevent fraud, collection of any unpaid fees, resolve disputes, troubleshoot problems and take other actions otherwise permitted by law.  


Please note that this Privacy Policy may change from time to time. Each version of this Policy will be identified at the top of the page by its effective date.  


You may contact us at for any updates to your contact information or enquiries regarding this privacy policy.